How to Get to Fukuoka Airport Information Center

We will guide you to the information desk based on the transportation method you are using.

• Coming by Subway Directions to Fukuoka Airport International Terminal 1F Information

  Get off the Fukuoka City Subway at Fukuoka-kuko (Airport) Station. For the Domestic Airport, after coming through the subway ticket gate, you can take an elevator to any floor of the airport.

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  • There are left and right ticket gates. After getting out of the elevator, head to the right and proceed through the ticket gate to reach the Domestic Passenger Terminal.

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  • After going through the ticket gate, please go up the elevator in the atrium to the 1st floor.

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  • Information / South (Coming from the subway, it is convenient to use Information / South)

    After getting out of the elevator, proceed to the right. Follow the building as it curves to the left for about 50 meters, and you will see Information / South.
    The information and services available here include: taking inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, and guiding you to airline counters or modes of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of Information Desk North. Please be aware that these services are not available near Information Desk South.

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  • Information / North (Far from the subway)

    Get out of the elevator and proceed to the right for about 5 minutes (300 meters). Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left.
    Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can find service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

  Check the Location on the Terminal Map

  Coming by Subway Directions to Fukuoka Airport International Terminal 1F Information

  Get off the Fukuoka City Subway at Fukuoka-kuko (Airport) Station. You will arrive at the Domestic Terminal, so head for the International Terminal on the free, low-floor shuttle bus.

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  • Coming by Elevator

    There are left and right ticket gates. To use the escalator to the International Terminal, head to the left and proceed through the ticket gate. Follow the signs indicating the International Terminal. Please take the 1st escalator, then the 2nd escalator to Exit 1A on the right. After getting off the bus, you will immediately find the international terminal shuttle bus pick-up/drop-off area (South Side, Point 1).

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  • Coming by Elevator

    To use the elevator, head to the right and proceed through the ticket gate. Between the escalators on your left and right, there is an elevator for wheelchair users. Take this elevator to the 1st floor.

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  • Get out of the elevator and proceed to the left. Follow the building as it curves to the left for about 50 meters to Entrance A. Exit through Entrance A and walk along the building to the right to reach the international terminal shuttle bus pick-up/drop-off area.

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  • International Terminal Shuttle Bus Pick-Up/Drop-Off Area

    The shuttle bus to the International Terminal (a free, low-floor bus) runs approximately every 5 minutes. Take the shuttle for about 10 minutes, you will arrive at the International Terminal.

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  • The shuttle bus from the domestic terminal arrives on the north side of the international terminal’s first floor. After getting off the bus, proceed to the right and enter through the “A2 Entrance.”

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  • Once inside the building, head left, then turn right at the corner of the retail area. You’ll find the information desk straight ahead.
    Information and services are available here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, charging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation.

  *Please note: the 1st floor is the “Arrival Lobby,” and the 3rd floor is the “Departure Lobby.” If you do not need to visit the 1st floor information desk, please use the elevator in front of the information desk to go up to the 3rd floor. After exiting the elevator, proceed left in front of the automatic baggage drop-off machines, and you will find the information desk.

  Check the Location on the Terminal Map

• From Your Bus Stop to Fukuoka Airport Domestic Terminal 1F Information

  Besides local lines such as Nishitetsu Bus and Royal Bus, highway buses will also take you to Fukuoka Airport from distant locations.

  For details, see HERE

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  • City Buses, International Terminal Shuttle Bus

    Those using Fukuoka city’s local lines (Nishitetsu Bus and Royal Bus) will arrive at the Domestic Passenger Terminal / South. This is also where you will get on the bus to leave the airport.
    If you are using the bus to connect to the international flights, you can board and alight at Platform 1 (on the south side of the terminal building).

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  • Information / South (Coming by city buses or from the International Terminal Shuttle Bus Stop 1, it is convenient to use Information / South).

    After alighting at the domestic terminal passenger building shuttle bus pick-up/drop-off area, proceed straight toward the right side of the building.
    Enter the terminal building at Entrance A, and immediately to your left, you will see Information / South. At this information Center, you can ask about the airport or flights, borrow wheelchairs and strollers, recharge your wheelchair's batteries, ask questions using a writing-board, and receive help getting to airline counters or modes of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

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  • Information / North (far from Bus Stop 1 for City Buses, International Terminal Shuttle Bus)

    Enter the terminal building and proceed directly to the right (for about 6 minutes on foot). Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left. 
    Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can use service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

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  • Highway Buses & the Airport Shuttle Bus

    For those using express buses, you will arrive near the domestic terminal passenger building express bus pick-up/drop-off areas (Points 8 and 9).
    If you are using the bus to connect to the international flights, you can board and alight at Platform 1 (on the south side of the terminal building).

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  • Information / South (Coming by city buses or from the International Terminal Shuttle Bus Stop 1, it is convenient to use Information / South).

    After alighting at the domestic terminal passenger building shuttle bus pick-up/drop-off area, proceed straight toward the right side of the building.
    Enter the terminal building at Entrance A, and immediately to your left, you will see Information / South. At this information Center, you can ask about the airport or flights, borrow wheelchairs and strollers, recharge your wheelchair's batteries, ask questions using a writing-board, and receive help getting to airline counters or modes of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

  <For guests departing by bus>
  If you require assistance, please ask at the information desks on the first floor (located next to both the north and south arrival gates) or the simple information desk on the second floor. We will guide you to the bus stop.

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  • Highway Bus Ticket Sales Counter

    The Nishitetsu Highway Bus ticket counter is located on the right side after entering through the central entrance C of the domestic terminal. There are both touch-panel ticket vending machines and staffed counters.

    For details, see HERE

  Check the Location on the Terminal Map

  Coming by Bus to Fukuoka Airport International Terminal 1F Information

  Besides local lines such as Nishitetsu Bus and Royal Bus, highway buses will also take you to Fukuoka Airport from distant locations.

  For details, see HERE

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  • Local Buses & Highway Buses

    The route buses that pass through Fukuoka Airport arrive on the 1st floor of the international terminal, while the buses with Fukuoka Airport as their final destination arrive on the 3rd floor of the international terminal. 
    Passengers using the express bus will arrive on the 3rd floor of the international terminal.
    However, all buses board on the 1st floor.

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  • Once inside the building, head right, then turn left at the corner of the retail area. You’ll find the information desk straight ahead. You’ll find the information desk straight ahead. You’ll find the information desk straight ahead.
    Here you can ask about the airport or flights, borrow wheelchairs or strollers, recharge batteries for powered wheelchairs, ask questions on a writing-board, as well as receive assistance getting to your airline counter or mode of transportation. There are information centers at the 1F Arrival Lobby and 3F Departure Lobby (parking-lot side).
    After exiting the elevator, proceed left in front of the automatic baggage drop-off machines, and you will find the information desk.

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  • 3F Bus Arrivals

    Guests arriving on the 3rd floor will find the information desk near the E counter upon entering through the 3rd floor entrance.
    Here you can ask questions about the airport and flights, borrow wheelchairs and strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or mode of transportation.

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  • Domestic Terminal Shuttle Bus

    The shuttle bus from the domestic terminal arrives on the north side of the international terminal’s first floor. After getting off the bus, proceed to the right and enter through the “A2 Entrance.” Once inside the building, head left, then turn right at the corner of the retail area. You’ll find the information desk straight ahead.
    Here you can ask questions about the airport and flights, borrow wheelchairs and strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or mode of transportation.

  Leaving the Airport by Bus

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  • Destination & Bus Stop Monitors

    An information monitor displaying the schedules for express and local buses is installed near the express and local bus boarding area on the 1st floor.

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  • Bus Ticket Sales & Bus Information Counter

    There is a “Bus Information Counter” located near the express and local bus boarding area on the 1st floor.
    Bus tickets can be purchased at the bus information counter or at the touch-screen ticket vending machines.
    If you need assistance, please ask at the bus information counter.

  Check the Location on the Terminal Map

• Coming by Taxi to Fukuoka Airport International Terminal 1F Information

  The domestic passenger terminal building has one “Drop-off Area for people with disabilities” (Platform 5).

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  • Priority Platform (South) Number 5

    Designed for the disabled, this barrier-free space is flat. 
    When arriving at the south side of the terminal building, please use Priority Platform 5.

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  • Information / South (Coming from Priority Platform 5, it is convenient to use Information / South).

    Get out of the taxi, and head to the left, facing the building. Enter the terminal building at Entrance A, and Information / South is directly to your left.
    Here you can find out about the airport and flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive assistance getting to your airline counter or mode of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

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  • Information / North (far from Priority Platform 5)

    Head to the right from Priority Platform 5 to Entrance B. Enter the terminal building here and proceed to the right for about 5 minutes. Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left.
    Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can use Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

  Leaving the Airport by Taxi

  • Taxis are waiting at Platform 3 on the south side and Platform 10 on the north side.
  • Please feel free to seek assistance at the information desks set up on the 1st floor (one each near Arrivals / North and Arrivals / South). They will guide you to your taxi stand.
  • To use a “welfare taxi”, you must make advance reservations (as a rule, you should contact the taxi company directly). Please inquire at Information on the 1st floor about how to do this.
  • If you need to use the disabled drop-off area, please coordinate with the taxi company and use Platform 5 on the south side.

  Check the Location on the Terminal Map

  Coming by Taxi to the International Terminal Information Counter

  For departing passengers, it is convenient to get off on the 3rd floor where the check-in counters are located.

  In case you are getting off on the 3rd floor

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  • Upon entering through the 3rd floor entrance, you will find the information desk near the E counter.
    Here, you can access services such as inquiries about the facility and flights, wheelchair rental, stroller rental, charging for electric wheelchair batteries, assistance with written questions, guidance to various airlines, and information about transportation options.

  In case you are getting off on the 1st floor

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  • Accessible drop-off and pick-up area (within the reserved taxi stand)

    There is an accessible drop-off and pick-up area with minimal steps within the reserved taxi stand (No. 12). Please enter the building through the A4 entrance.
    ※ Please use the area within 15 minutes of entry.

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  • Once inside the building, head right, then turn left at the corner of the retail area. You’ll find the information desk straight ahead.
    You’ll find the information desk straight ahead. Here you can inquire about the airport or flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or means of transportation. The 1st floor is the Arrivals Lobby and the 3rd floor is the Departures Lobby. 
    Those who do not need to visit Arrivals can go straight to the 3rd floor Departures Lobby via the elevators, which can be found In front of the information desk. After exiting the elevator, proceed left in front of the automatic baggage drop-off machines, and you will find the information desk.

  Leaving the Airport by Taxi

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  • The taxi stand is located near the exit from the A3 Entrance. 
    Those requiring assistance should inform the Information Counter (located on the 1st and 3rd floors). Staff are available to help you get to the taxi stand, and provide support until you board.
    Special welfare taxis must be requested ahead in time via the taxi company. (As a rule, customers should book themselves). For help booking, please inquire at the Information Counter (on either the 1st or 3rd floor).
    Please wait at the reserved taxi stand (No. 12).

  Check the Location on the Terminal Map

• For those arriving by private car (if using the parking lot)Directions to Fukuoka Airport Domestic Terminal 1F Information

  When coming by car, please use the Domestic Terminal Multistory Parking Lot, located next to the Domestic Terminal Building. There are 17 spaces reserved for disabled parking, and these are available for a half-price discount from standard parking rates. Since parking is free for the first 30 minutes, please make use of this parking lot for your send-offs and pick-ups.
  The 1st and 3rd floors of the Domestic Terminal Multistory Parking Lot have Barrier-free restrooms equipped with ostomate toilets.

  Parking Fees

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  • To use a disabled parking space, please let the staff know by the intercom at the entrance gate.
    (Staffed from 7:00 am to 11:00 pm)
    After showing your Physical Disability Certificate (*1) on camera, you will be issued a disabled parking discount.

  Disability Discounts

  Upon presenting your Disability Handbook (*1), you will receive a 50% discount on parking.

  Applying for a Disabled Parking Discount
  Please use one of the following methods.

  • At the Multistory Parking Lot Entrance Intercom
    To apply at the entrance intercom, please display your Physical Disability Certificate (*1) by following the staff directions to show it on camera. You will be issued a discount parking ticket.
  • Prepaid Parking Ticket Machine
    If you didn’t apply for a discount at the entrance gate, you can still apply for it at a prepaid parking ticket machine. Press the intercom on the right side of the machine and display your Physical Disability Certificate (*1) on the camera. You will receive a discounted parking ticket.
    Prepaid Parking Ticket Machine Locations: Multi-Storey Parking 1F
  • At the Exit
    When paying at the exit gate, you can apply for the disabled parking discount. Press the intercom and show your Physical Disability Certificate (*1) to the staff, then your parking ticket will be discounted.
  • Pay Later
    When the Domestic Terminal Multistory Parking Lot is unstaffed (from 11:00 pm to 7:00 am the next day), please ask about receiving a half-price discount after paying the full parking fee. However, receipts are required for later-date discount.
    （092-611-4200 Both Domestic and International Terminals, from 7:00 am to 11:00 pm)
    
    *Necessary Documents to Apply for a Disabled Discount (1 of the following is required): Physical Disability Certificate, Rehabilitation Certificate, Mental Health & Welfare Certificate, War Wound or Disease Certificate, Atomic Bomb Survivor Certificate, Recipient of Medical Care for Specified Diseases, Recipient of Specified Medical Expenses (for designated incurable diseases) Certificate, Recipient of Medical Care for Specified Pediatric Chronic Diseases Certificate. Smartphone screen showing information registered in the Disabled Persons Handbook application.

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  • There are 7 parking spaces on the 3rd floor and 10 parking spaces on the 5th floor for the disabled.

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  • Press the intercom button in the handicap-accessible area, and a staff member will respond and release the lock plate. Once the lock plate is lowered, please park in this space. If you have a Disabled Parking Certificate issued by a local authority, please hang it on the rear-view mirror. (For example: Fukuoka Prefecture’s Fukuoka Magokoro Parking Certificate)

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  • Cards for Customers with Communication Challenges
    There's a special card called an "ear-mark" placed by the intercom at the handicap parking spot. If using the intercom is tough for you, just show this card to the camera after pressing the intercom button. Our staff will gladly help you out.

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  • During unstaffed hours (23:00-7:00), please use the disabled parking spaces on the 3rd floor. 
    You can also use the "Magokoro Parking Space" next to the disabled parking spaces on the 3rd floor.
    Please hang your "Fukuoka Magokoro Parking Usage Card" on the rearview mirror of your car.

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  • Please enter the terminal through Entrance D, located on the left side of the building.

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  • Information / North

    Entering Terminal F, you will see the "Information Desk/North" on the front right side.
    You will find information and services here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation. In addition, near Information / North, you can use service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

  For those arriving by private car (if using the disabled drop-off area)Directions to Fukuoka Airport Domestic Terminal 1F Information

  The domestic passenger terminal building has one “Drop-off Area for people with disabilities” (Platform 5).

  • 

  • Priority Platform (South) Number 5

    Designed for the disabled, this barrier-free space is flat. 
    When arriving at the south side of the terminal building, please use Priority Platform 5.

  • 

  • Information / South (Coming from Priority Platform 5, it is convenient to use Information / South).

    Get out of the taxi, and head to the left, facing the building. Enter the terminal building at Entrance A, and Information / South is directly to your left.
    Here you can find out about the airport and flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive assistance getting to your airline counter or mode of transportation.
    *Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors are only available in the vicinity of the Information / North desk. Please be aware that these services are NOT located near the Information / South desk.

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  • Information / North (far from Priority Platform 5)

    Head to the right from Priority Platform 5 to Entrance B. Enter the terminal building here and proceed to the right for about 5 minutes. Pass by all the airline counters, and just past the rental lounges, you will see Information / North on the left.
    Here, the same services as those offered at Information / South are available. In addition, near Information / North, you can use Service-dog restrooms, and Tourist Information for Disabled or Elderly Visitors.

  Check the Location on the Terminal Map

  For those arriving by private car (if using the parking lot), Directions to Fukuoka Airport International Terminal 1F Information

  If you are coming by private car, please use the International terminal parking lot adjacent to the International terminal. There are 16 spaces reserved for disabled parking, and these are available for a half-price discount from standard parking rates. It's free of charge for vehicles leaving within 30 minutes from entering, so please use the parking lot when seeing off or picking up.
  The 1st floors of the International Terminal Multistory Parking Lot have Barrier-free restrooms equipped with ostomate toilets.
  Reservations for International terminal parking lot are accepted.

  Parking reservation

  Parking Fees

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  • To use a disabled parking space, please let the staff know by the intercom at the entrance gate.
    (Staffed from 7:00 am to 11:00 pm)
    After showing your Physical Disability Certificate (*1) on camera, you will be issued a disabled parking discount.

  Disability Discounts

  Upon presenting your Disability Handbook (*1), you will receive a 50% discount on parking.

  Applying for a Disabled Parking Discount
  Please use one of the following methods.

  • Parking lot entrance gate intercom
    To apply at the entrance intercom, please display your Physical Disability Certificate (*1) by following the staff directions to show it on camera. You will be issued a discount parking ticket.
  • Prepaid Parking Ticket Machine
    If you didn’t apply for a discount at the entrance gate, you can still apply for it at a prepaid parking ticket machine. Press the intercom on the right side of the machine and display your Physical Disability Certificate (*1) on the camera. You will receive a discounted parking ticket.
    ≪Advance payment machine location≫ Multilevel parking lot 1st floor
  • At the Exit
    When paying at the exit gate, you can apply for the disabled parking discount. Press the intercom and show your Physical Disability Certificate (*1) to the staff, then your parking ticket will be discounted.
  • Pay Later
    When the International Terminal Parking Lot is unstaffed (from 11:00 pm to 7:00 am the next day), please ask about receiving a half-price discount after paying the full parking fee. However, receipts are required for later-date discount.
    （092-611-4200 Both Domestic and International Terminals, from 7:00 am to 11:00 pm)
    
    *Necessary Documents to Apply for a Disabled Discount (1 of the following is required): Physical Disability Certificate, Rehabilitation Certificate, Mental Health & Welfare Certificate, War Wound or Disease Certificate, Atomic Bomb Survivor Certificate, Recipient of Medical Care for Specified Diseases, Recipient of Specified Medical Expenses (for designated incurable diseases) Certificate, Recipient of Medical Care for Specified Pediatric Chronic Diseases Certificate. Smartphone screen showing information registered in the Disabled Persons Handbook application.

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  • There are total 16 parking spaces for the disabled : 12 spaces on the 1st floor and 2 spaces on the 3rd floor (Reserved area) of the multilevel parking lot, as well as 2 spaces on the surface parking lot. Please park where the ♿ (wheelchair) marks are.
    ​​

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  • As there are locking plates at the parking spaces for the disabled on the 1st floor of multilevel parking lot, please press the intercom on the terminal building side to have a staff get the locking plate down. If you have a Disabled Parking Certificate issued by a local authority, please hang it on the rear-view mirror. (For example: Fukuoka Prefecture’s Fukuoka Magokoro Parking Certificate)

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  • 〈For customers who have difficulty in speaking 〉
    Please press the intercom at the parking spaces for the disabled and wait for the staff to come.

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  • When the parking lot is unstaffed (from 11:00 pm to 7:00 am), please use the disabled parking spaces on the 1st floor. You can also use the Magokoro Parking Space near the parking spaces for the disabled on the first floor. Please hang the Fukuoka Magokoro Parking Certificate on your vehicle’s rear-view mirror.

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  • There is one crosswalk from the parking lot to the international terminal. Please cross the crosswalk and enter the international terminal through the “A3 entrance”.

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  • Once inside the building, head left, then turn right at the corner of the retail area. You’ll find the information desk straight ahead.
    Information and services are available here, such handling inquiries about the airport or flights, lending wheelchairs or strollers, recharging batteries in powered wheelchairs, taking questions on a writing-board, as well as leading you to your airline counter or mode of transportation.
    
    Please note: the 1st floor is the “Arrival Lobby,” and the 3rd floor is the “Departure Lobby.” If you do not need to visit the 1st floor information desk, please use the elevator in front of the information desk to go up to the 3rd floor. After exiting the elevator, proceed left in front of the automatic baggage drop-off machines, and you will find the information desk.

  For those arriving by private car (using the 3rd floor drop-off area or the 1st floor accessible drop-off area), please proceed to the information desk at Fukuoka Airport International Terminal.

  For departing passengers, it is convenient to get off on the 3rd floor where the check-in counters are located.

  In case you are getting off on the 3rd floor

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  • Upon entering through the 3rd floor entrance, you will find the information desk near the E counter.
    Here, you can access services such as inquiries about the facility and flights, wheelchair rental, stroller rental, charging for electric wheelchair batteries, assistance with written questions, guidance to various airlines, and information about transportation options.

  In case you are getting off on the 1st floor

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  • Accessible drop-off and pick-up area (within the reserved taxi stand)

    There is an accessible drop-off and pick-up area with minimal steps within the reserved taxi stand (No. 12). Please enter the building through the A4 entrance.
    ※ Please use the area within 15 minutes of entry.

  ≪Directions to the reserved taxi stand≫

  Follow the signs for 'Reserved Taxi' from the main road and enter the bus and taxi lane. After passing the local and express bus stops, you will find the reserved taxi stand (No. 12) on your left.
  At the entrance gate intercom, inform the staff, and follow their instructions to present your disability certificate or equivalent to the camera. The gate will be opened for you. (Staff available from 7:00 AM to 11:00 PM).

  Necessary Documents to Apply for a Disabled Discount (1 of the following is required): Physical Disability Certificate, Rehabilitation Certificate, Mental Health & Welfare Certificate, War Wound or Disease Certificate, Atomic Bomb Survivor Certificate, Recipient of Medical Care for Specified Diseases, Recipient of Specified Medical Expenses (for designated incurable diseases) Certificate, Recipient of Medical Care for Specified Pediatric Chronic Diseases Certificate. Smartphone screen showing information registered in the Disabled Persons Handbook application.

  • 

  • Once inside the building, head right, then turn left at the corner of the retail area. You’ll find the information desk straight ahead.
    You’ll find the information desk straight ahead. Here you can inquire about the airport or flights, borrow wheelchairs or strollers, recharge wheelchair batteries, ask questions on a writing-board, as well as receive help getting to your airline counter or means of transportation. The 1st floor is the Arrivals Lobby and the 3rd floor is the Departures Lobby. 
    Those who do not need to visit Arrivals can go straight to the 3rd floor Departures Lobby via the elevators, which can be found In front of the information desk. After exiting the elevator, proceed left in front of the automatic baggage drop-off machines, and you will find the information desk.

  Check the Location on the Terminal Map