Starting Thursday, November​ ​20th, we will be introducing the lost and found inquiry service "find chat."

• There is no need to download an app or register as a member, so customers can easily contact us via chat when they realize they have left something behind.
• Support is available in four languages: Japanese, English, Chinese, and Korean, so customers from overseas can use the service stress-free.

Service start date and time
Thursday, November 20, 2025 9:00

Operating hours
Reception hours: 24 hours
Response time: 9:00-22:00 *New inquiries after 21:00 will be answered the next morning 9:00 We will respond to you in the following order.

Eligible lost items
Lost items left at Fukuoka Airport (excluding customs, on-board aircraft, airline counters, and airline lounges)

How to use
For more information, please see the following page.
*Available from 9:00 on Thursday, November 20, 2025.