TEAM FUK Fukuoka Airport

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About TEAM FUK

TEAM FUK (Team Fukuoka Airport) aims to improve customer satisfaction (CS) throughout Fukuoka Airport.
This organization, established in August 2020, is comprised of approximately 220 businesses involved with Fukuoka Airport.
We strive to improve customer satisfaction (CS) through various activities every day, so that we can deliver smiles and感動 (deep emotional impact) to all our customers.

About the TEAM FUK logo

The TEAM FUK logo is,
The sight of an airplane taking off from the runway into the sky,
The design is in blue, reminiscent of the sky.
"Always close to memories" for customers and airport staff
As it will be the remaining airport,
It is our hope that the entire airport will make great strides.

ACTIVITY
Activities

TEAM FUK is carrying out the following activities to improve customer satisfaction across Fukuoka Airport:

Send-off activities

We are carrying out farewell activities for passengers aboard the applicable aircraft.
Cleanup Activities

We conduct cleanup activities around the airport in an effort to beautify the surrounding environment and raise awareness of cleanliness.
Sorayoka Award

We recognize individuals who have demonstrated outstanding behavior for the benefit of our customers and fellow staff members, and who have made a particularly significant contribution to improving customer satisfaction at Fukuoka Airport.
Award-winning projects for fiscal year 2025
Award-winning cases for fiscal year 2024
ES activities

We are working to improve employee satisfaction.
Examples of initiatives