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FAQ

Airlines & Flights

Where to Find Domestic Arrival Gates

Domestic Terminal Building has two arrival gates at North and South. The gate is assigned on a daily basis.

Please refer to Flight Information.
The gate assignment is subject to change at short notice.

How to Make Air Ticket Reservations, Amendments, Cancellations

Please contact the airline you travel with.

List of Airlines

How to Make Contact with Domestic LCC (Low-cost carrier)

Please refer to the contact numbers listed below.

List of Airlines

How to Make Contact with International LCC (Low-cost carrier)

Please refer to the contact numbers listed below.

List of Airlines

Baggage Allowance and Lost, Damaged, or Mishandled Baggage

Please contact the airline you travelled with.

List of Airlines

Where to Find Check-in Counters

Check-in counters are located on 1F of Domestic Terminal Building and 3F of International Terminal Building.

Transfer Counters for Passengers Connecting Flights

<Domestic to International>
Airlines have transfer counters for flights from Domestic to International are as follows.

  JAL, ANA
Please refer to Terminal Map.

<International to Domestic>
No transfer counters for flights from International to Domestic.
Domestic flight check-in is necessary at Domestic Terminal.

*The International and Domestic Terminals at Fukuoka Airport are located apart. To move between terminals, the Free Shuttle Bus service is available (free terminal shuttle bus, traveling time: approximately 10 - 15 minutes).
For more information, see Access Information >Free Shuttle Bus.

<Domestic to Domestic>
Please contact the airline you travel with.

How to Move Between Domestic and International Terminal Buildings

The International and Domestic Terminals at Fukuoka Airport are located apart. To move between terminals, the Free Shuttle Bus service is available (free terminal shuttle bus, traveling time: approximately 10 - 15 minutes).
For more information, see Access Information > Free Shuttle Bus.

Terminal Operating Hours

Operating Hours of each Terminal Building are as follows.
[Domestic Terminal Building]
5:30 ~ 22:30
[International Terminal Building]
5:00 ~ 21:40

*Terminal closing time is subject to change based on final flight arrival.

How to Pick up a Child Traveling Alone

Please contact the airline you travel with.
To find out the arriving terminal, please check the Flight Information.

How to Pick up a Passenger in a Wheelchair

Please contact the airline you travel with.
To find out the arriving terminal, please check the Flight Information.

How to Check the Names of the Passengers on a Flight

Fukuoka Airport does not have access to airline passenger lists. Airlines also have privacy policies that deny public disclosure of their passenger manifests. 

Items Prohibited and Restricted into the Country You Visit

Please contact the consulate or embassy offices of the country you plan to visit.

Timing for Daily Flight Information Displayed on Fukuoka Airport Home Page

Fukuoka Airport Daily flight information is displayed at 5:30am every morning.
Prior to that available only for International Daily flight information from 5:00 by clicking Flight Information.