- LANGUAGE
TEAM FUK (Team Fukuoka Airport) aims to improve customer satisfaction (CS) throughout Fukuoka Airport.
Since August 2020, this organization has been made up of approximately 200 businesses involved with Fukuoka Airport.
We strive to improve customer satisfaction through various activities every day, so that we can bring smiles and excitement to all our customers.
The TEAM FUK logo is,
The sight of an airplane taking off from the runway into the sky,
The design is in blue, reminiscent of the sky.
"Always close to memories" for customers and airport staff
As it will be the remaining airport,
It is our hope that the entire airport will make great strides.
TEAM FUK is carrying out the following activities to improve customer satisfaction across Fukuoka Airport:
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Send-off activities
We are carrying out farewell activities for passengers aboard the applicable aircraft.
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Cleaning activities
We conduct cleanup activities around the airport in an effort to beautify the surrounding environment and raise awareness of cleanliness.
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Inspecting the facility
By inspecting the airport from the customer's perspective, we strive to create a safer and more comfortable airport.
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CS Promotion Task Force Meeting
We hold regular meetings and study sessions to provide better services and further promote CS activities.
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Message from
secondary transportation
Buses (local, express, shuttle, ramp), subways, taxis, rental cars, etc.
Based at Fukuoka Airport, we provide safe and comfortable transportation infrastructure and strive to improve our services every day.
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Airlines
Airlines and handling companies operating domestic and international routes
Connecting Fukuoka with Japan and the world,
We provide safe, secure and comfortable air travel
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Retail store
Souvenir shops, duty-free shops, pharmacies, bookstores, general stores, travel goods, Convenience stores, etc.
As the gateway to Kyushu, we offer famous souvenirs from All over Kyushu as well as products that can only be purchased at Fukuoka Airport.
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Restaurant
Restaurants, cafes, etc.
In addition to local delicacies such as Ramen and motsunabe, we offer a wide variety of menu items ranging from Japanese cuisine to light meals.
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Cleaning company
As cleaning professionals, we strive to keep the overall beauty and sanitary environment of Fukuoka Airport in the best possible condition at all times.
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Security guard company
We are engaged in security inspections to ensure safety from the ground to the air, and in security activities to maintain safety and security within the airport.
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Government
Civil aviation bureau, customs, immigration, quarantine (human, animal, plant), etc.
Maintaining order in the skies at the forefront of Fukuoka Airport,
Supporting people's safety and security
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Message from
Airport operator
Fukuoka International Airport Co., Ltd. (FIAC)
We strive to maintain and manage airport facilities safely and securely, provide attractive services, and bring smiles and satisfaction to everyone who visits the airport.
Poster
Please let us know your thoughts!
Fukuoka Airport Official Website